Privacy Policy

1. Data Controller

This website is operated by UAB Business Incentives, a company registered in the Republic of Lithuania (company registration number available on request), trading as OFFPLOT.

Contact details:
Email: hello@offplot.eu
Phone: +370 698 39861
Website: offplot.eu

2. What Data We Collect

We collect personal data only when you voluntarily provide it. This includes:

Contact and enquiry forms: name, email address, phone number (optional), and any information you provide in your message
PDF brochure requests: name, email address, phone number (optional), consent confirmation
Direct communications: data you provide when contacting us by email, phone or WhatsApp

We do not collect data automatically beyond standard server access logs (IP address, browser type, pages visited). We do not use advertising trackers, Facebook Pixel, Google Analytics, or any third-party tracking scripts.

3. How We Use Your Data

We use your personal data solely to:

Respond to your enquiry about a specific property or our services
Send you the PDF brochure or specification document you requested
Follow up on your enquiry within the scope of what you asked about

We do not use your data for automated marketing, newsletter distribution, or profiling. We will only contact you about what you specifically asked about.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the EU General Data Protection Regulation (GDPR):

Consent (Article 6(1)(a)): Where you tick the consent checkbox on our forms, confirming you agree to be contacted about your enquiry
Legitimate interests (Article 6(1)(f)): Where processing is necessary to respond to a direct communication you initiated

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We may share your data with the property developer relevant to your enquiry, where you have specifically requested information about their project. This is disclosed at the point of enquiry.

We use standard business tools (email, phone) to communicate. Our email is hosted by a European provider. We do not use CRM systems that involve data transfer outside the EU/EEA.

6. Data Retention

We retain enquiry data for a maximum of 3 years from the date of last contact, or until you request deletion, whichever comes first. Data is held in email correspondence and is deleted manually upon request or at the end of the retention period.

7. Your Rights

Under GDPR, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your data (“right to be forgotten”)
Restriction: Request that we limit how we process your data
Objection: Object to processing based on legitimate interests
Portability: Request your data in a portable format

To exercise any of these rights, contact us at hello@offplot.eu. We will respond within 30 days.

8. Cookies

This website uses only essential cookies required for basic functionality. We do not use advertising cookies, analytics cookies, or any third-party tracking. Our cookie banner allows you to confirm acceptance of essential cookies or limit to essential-only operation. Your preference is stored locally in your browser.

9. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania (Valstybinė duomenų apsaugos inspekcija):

Website: vdai.lrv.lt
Email: ada@ada.lt
Phone: +370 5 279 1445

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version is always available at this URL. Last updated: April 2026.